Answers your customers, and knows when to stop.
Answers your customers
Exi replies on WhatsApp, Instagram and Messenger, while the conversation is open.
Answers from your business
It answers from your knowledge base: your services, your hours, your policies.
Hands over when unsure
A question it cannot answer goes to your team, with the conversation so far.
Keeps one inbox
Every channel in one place, with each customer filed as a contact.
What you approve
The kinds of message you choose, such as refunds. Exi asks you before it answers them.
Exi does the work. You keep the decisions.
What it includes
- Messenger
- Quick replies
- WhatsApp templates
- One inbox
Three steps. The last one is yours.
We connect your WhatsApp number, Instagram and Facebook Page.
Exi learns your business from your knowledge base.
Exi answers, and your team steps in when it asks.
Core
Every plan starts with Core: your email and website chat answered, and your contacts, deals, meetings and tasks kept up to date.
- Inbox
- Website chat
- Contacts
- Companies
- Deals
- Meetings
- Tasks
- Rules
- Approvals
- Reports
- Exi
About Conversations.
Do I keep my own WhatsApp number?
Yes. We connect your own WhatsApp Business number during setup, and Exi answers on it.
What does Exi do when it does not know?
It hands the conversation to your team instead of guessing, and you answer from the same inbox.
Can my team reply too?
Yes. Your team answers from the same inbox, with quick replies for the questions you get every day.
Book a demo
Tell us about your business and how to reach you, and we will show you Exi working in a live demo.
Or email us at [email protected].
Every engagement is quoted after a short call and invoiced directly by Exicube App Solutions (OPC) Private Limited under a written services agreement. There is no self-serve checkout and no card is taken through this site.